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General

Telekom customer service forum reaches 1 mln users

Thursday 26 April 2018 | 16:05 CET | News
Deutsche Telekom announced that over one million members have registered for its digital service platform 'Telekom helps' since its launch as a web portal in 2014, making it Europe's largest online community for the telecommunications industry. Nearly 120 Telekom employees assist, advise and moderate the web portal and its social media channels, while both private and business customers of Telekom can exchange information and advice via the platform. Telekom said it also uses the platform to offer product consultations, content formats and carry out customer tests.

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Categories: General
Companies: Deutsche Telekom
Countries: Germany
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