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General

Telkom South Africa says technology developments are partly to blame for redundancies

Wednesday 12 February 2020 | 10:47 CET | News
Telkom South Africa says it has held a meeting with labour unions and worker to say that new technology and free applications have affected the company and are partly to blame for job cuts, BusinessTech reported. In a presentation, Telkom said that the impact of changes in technology, from copper to fibre, has had a direct impact on its profit margins. It said these newer technologies have changed the nature of competition and that services that made money for Telkom, such as SMS, are now being replaced by over the top (OTT) services such as WhatsApp, as people opt for free alternatives. 

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Categories: General
Companies: Telkom
Countries: South Africa
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