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TIM and WindTre fined over EUR 1 mln for 'All Inclusive' contract breaches

Thursday 3 December 2020 | 09:57 CET | News
Italian communications regulator Agcom has fined the operators Telecom Italia (TIM) and WindTre a total of over EUR 1 million for failing to provide accurate information to customers signing up to numerous 'All Inclusive' fixed network plans. The watchdog fined TIM a total of EUR 634,000 for a number of breaches, above all in connection with lack of transparency regarding the cost of withdrawing from the contract and the cost of paying for certain elements, such as the router, in instalments. Affected plans included TIM Super, TIM Connect XDSL and TIM Advance, said Agcom.

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Categories: Fixed
Companies: Agcom / Telecom Italia / TIM / WindTre
Countries: Italy
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