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General

TIM inks cooperation deal with Italian consumer bodies, to launch new complaints channel

Monday 17 February 2020 | 15:21 CET | News
Telecom Italia (TIM) has signed an agreement with the representatives of six major Italian consumer associations (Adiconsum, Adoc, Codacons, Federconsumatori, Udicon and Cittadinanza Attiva) and pledged to improve its relationship with customers by setting up a dedicated complaints channel. The collaboration deal signed by TIM CEO Luigi Gubitosi includes commitments to provide customers with clearer, more transparent and more complete information on services, commercial updates, technological innovation and market developments.

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Categories: General
Companies: Telecom Italia / TIM
Countries: Italy
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