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Wireless

TIM, Vodafone and Wind handed EUR 2 mln fine for late top-up charges

Thursday 23 January 2020 | 09:33 CET | News
Italian communications regulator Agcom has fined Telecom Italia (TIM), Vodafone and Wind over EUR 2 million for continuing to charge prepaid users for services after their credit ran out. The watchdog accused the operators of charging additional costs to consumers who "even unwittingly or involuntarily" continued using voice, SMS and data services after failing to top up in time. The cost of the services used was then deducted from the subsequent top-up.

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Categories: Mobile & Wireless
Companies: Agcom / Telecom Italia / TIM / Vodafone Italia
Countries: Italy
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