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Broadband

TIM, Wind Tre and Fastweb fined for right of withdrawal breaches

Wednesday 26 June 2019 | 10:41 CET | News
Italian communications regulator Agcom has fined Telecom Italia (TIM), Wind Tre and Fastweb a total of EUR 2.76 million for breaches of customers' rights to cancel their contracts following billing changes. In three separate decisions the watchdog chided the operators for the manner in which customers were informed of the return to monthly invoicing, the channels available to request the cancellation of their contracts and costs related to routers following withdrawal.

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Categories: Fixed
Companies: Agcom / Fastweb / Telecom Italia / TIM / Wind Tre
Countries: Italy
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