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Broadband

Toplink to unveil CC One cloud service at Call Center World conference

Wednesday 14 February 2018 | 14:58 CET | News
German cloud-service provider and Broadsoft partner Toplink will present its cloud-based omni-channel products for customer contact centres at the Call Center World (CCW) trade fair in Berlin from 27 February to 1 March. During the CCW, Toplink will also unveil its new CC One omni-channel cloud service that simplifies communications between call centre agents, managers and in-house experts by synthesizing data from various systems in a single database and providing simple cloud-migration services. Toplink will offer the CC One in three variations, the Business Edition, Salesforce Edition, and

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Categories: Fixed / IT
Companies: Broadsoft / Toplink
Countries: Germany
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