Traditional triple play deals becoming less important for Dutch people - Telecompaper

Friday 12 July 2019 | 14:50 CET | News
The need for traditional triple play packages (internet, TV and telephony) among Dutch people has fallen considerably over the past three years, according to research by Telecompaper’s Consumer Insights Panel. About 26 percent of respondents indicated in the second quarter that a triple package was important to them. This contrasts with over 35 percent in 2017.

Interest in traditional triple play packages is declining because fewer Dutch people want to keep a fixed telephone line. The falling need is also visible in the market figures. The number of active triple play subscription in the Netherlands fell by 250,00 year-on-year to 2.9 million in the first quarter of this year, according to Telecompaper’s Dutch Multiplay Market report.

Reliability of internet connection more important than price

Dutch consumers attach the most value to the reliability of their internet connection: 57 percent of all Dutch people indicate that reliability is the most important aspect when choosing to stay with their current provider or when choosing another provider. Price comes in second place (51%) and the availability of interactive TV with distance in third (33%).

Dutch people appreciate TV apps for smartphone and tablet

Telecompaper signaled an increase in the need among Dutch consumers for apps for smartphones and tablets that can be used to watch TV anywhere (26 in 2019 from 22% in 2017). The need for internet speeds of more than 500 Mbps has also risen over the past three years, to 19 percent this year from 13 percent in 2017. Meanwhile, the availability of a public network of Wi-Fi spots is becoming less important: in Q2, 9 percent indicated that the availability of public Wi-Fi spots was important to them, compared to 12 percent in 2017.

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Categories: General
Companies: Telecompaper
Countries: Netherlands
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Traditionele triple play pakketten steeds minder in trek bij Nederlandse consument

Published 12 Jul 2019 12:33 CET | Netherlands
De behoefte aan traditionele triple play pakketten (internet, tv en telefonie) onder Nederlandse consumenten is afgelopen drie ...

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The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms ...

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Published 25 Mar 2014 08:32 CET | Netherlands
Get insight into customer usage and behaviour in the Netherlands with the Telecompaper Consumer Insights panel. Every six months ...

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