UPC sees strong demand for Horizon box

Monday 24 September 2012 | 10:11 CET | News
UPC Netherlands is seeing stronger-than-expected demand for its new Horizon set-top box, reports Broadband TV News. Marketing director Peter Dorr said at the CTAM Europe conference in Vienna that demand was 500 percent higher than planned. While the company has enough of the boxes, its capacity to install the devices is being tested. The original plan was to always send a technician to install the new box, but the company has started sending the boxes to customers with instructions for self-installation. UPC set up a remote service desk called Panorma that can log in to the customer's box to

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Categories: Broadcast & Satellite / Internet
Companies: UPC / UPC Netherlands
Countries: Netherlands
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