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Wireless

Verizon provides service through virtual contact

Wednesday 15 April 2020 | 12:00 CET | News
Verizon deployed a new tool to serve residential and small business customers who need repairs for their wireline voice, data or video services. This new tool is a virtual assistant, video chat app, and self-service portal that enables technicians to assist customers without entering residences or premises. Thousands of technicians are using the tool and resolved 90 percent of repair requests when the tool has been used.

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Categories: Mobile & Wireless
Companies: Verizon
Countries: United States
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