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Wireless

Vodafone Germany ranked top for online chat service by DISQ

Monday 28 November 2016 | 11:28 CET | News
A study by the German Institute for Service Quality (DISQ) has ranked network providers by the quality of their customer services via online chat. Vodafone was rated the highest by DISQ, with its online chat function scoring 80.7 out of a possible hundred points and a "very good" assessment. According to DISQ, the Vodafone chat service almost always solves customer problems without excessive wait times and staff members communicated in an individualised and friendly manner.

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Categories: Internet / Mobile & Wireless
Companies: 1&1 / Kabel Deutschland / O2 / Unitymedia / Vodafone Germany
Countries: Germany
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