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General

Vodafone leads complaints in UK broadband, postpaid markets in Q3

Friday 24 January 2020 | 11:23 CET | News
The latest quarterly telecoms/pay-TV complaints data from UK regulator Ofcom shows that Vodafone was the most complained about fixed broadband provider for the second quarter in a row in Q3 2019. The number of complaints at the provider fell to 26 per 100,000 customers, from 30 in the previous quarter, and most complaints were about service faults and provisioning problems. Sky and EE attracted the fewest complaints for fixed broadband, at 5 per 100,000 customers.

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Categories: General
Companies: 3 UK / BT / BT Mobile / EE / iD Mobile / O2 UK / Ofcom / Plusnet / Post Office / Sky / TalkTalk / Tesco Mobile / Virgin Media / Virgin Mobile / Vodafone
Countries: United Kingdom
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