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General

Vodafone, Masmovil top convergent complaints ranking in 2019

Friday 19 June 2020 | 10:17 CET | News
Vodafone and Masmovll received by far the greatest numbers of complaints regarding convergent services in 2019, according to a report published by Spain's Secretary of State for Telecommunications and Digital Infrastructure. Vodafone received a total of 11.25 complaints per 10,000 subscribers, up from 9.84 in 2018, followed by Masmovil with 10.80 per 10,000, down from 20.24 a year earlier. Jazztel, Yoigo and Telecable rounded out the top 5 with 5.24, 3.81 and 3.54 complaints per 10,000, respectively, with Orange, Movistar (Telefonica) and Euskaltel receiving 3.19, 1.87 and 1.31 complaints per

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Categories: General
Companies: Euskaltel / Jazztel / Masmovil / Movistar / Orange / Telecable / Telefonica / Vodafone / Yoigo
Countries: Spain
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