0
Wireless

Vodafone Netherlands to reduce customer service staff

Thursday 27 February 2014 | 10:29 CET | News
Vodafone Netherlands announced plans for a restructuring of its customer service, leading to the loss of jobs at its site in Maastricht. To improve efficiency, the company is eliminating positions in the backoffice and management in the customer service department, with a maximum of 40 fte. The operator said it aims to avoid forced redundancies and will offer a large number of staff compensation for leaving voluntarily. Staff may also be offered a position elsewhere in the company. Vodafone's customer service employs around 900 people. The company has informed the works council of the

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: VodafoneZiggo
Countries: Netherlands
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Vodafone schrapt arbeidsplaatsen bij klantenservice

Published 26 Feb 2014 22:26 CET | Netherlands
[Update] Vodafone kondigt wijzigingen in de klantenservice aan, wat ten koste gaat van een aantal medewerkers in Maastricht. Om ...

T-Mobile Netherlands to cut 75 jobs

Published 30 Jan 2014 10:15 CET | Netherlands
T-Mobile Netherlands is planning a reorganisation to improve efficiency, the company confirmed to Telecompaper. Various ...





Calendar   /   Industry Events

27 Oct GSMA Thrive North America
28 Oct Telecoms World Asia 2020
29 Oct Swisscom Q3 2020
29 Oct Hrvatski Telekom Q3 2020
29 Oct Comcast Q3 2020
29 Oct Veon Q3 2020
29 Oct NTT Docomo fiscal Q2
29 Oct Fortinet Q3 2020
29 Oct Corning Q3 2020
29 Oct Spotify Q3 2020
29 Oct CyrusOne Q3 2020
29 Oct Alphabet Q3 2020
29 Oct Digital Realty Q3 2020
29 Oct Orange Q3 2020
29 Oct Nokia Q3 2020
29 Oct BT fiscal Q2
29 Oct Twitter Q3 2020
29 Oct Altice USA Q3 2020
29 Oct Poly fiscal Q2
29 Oct HKBN FY results
29 Oct Motorola Solutions Q3 2020
29 Oct Amazon Q3
29 Oct Ribbon Communications Q3
29 Oct Dasan Zhone Q3
29 Oct Teleste Q3 2020
29 Oct Apple fiscal Q4
29 Oct Facebook Q3 2020
29 Oct Telesat Q3 2020
29 Oct Tucows Q3 2020
29 Oct Samsung Electronics Q3 2020
29 Oct Facebook Q3 2020
29 Oct Telefonica Q3 2020
30 Oct MediaTek Q3
30 Oct KDDI fiscal Q2
30 Oct Shaw Communications fiscal Q4
30 Oct Charter Communications Q3 2020
30 Oct Rovio Q3 2020
30 Oct Millicom Q3 2020
30 Oct Proximus Q3 2020
30 Oct Tecnotree Q3 2020
::: More Calendar Items