0
Broadband

Vodafone NL to improve fibre customer contracts

Monday 25 March 2013 | 10:47 CET | News
Vodafone Netherlands will adjust its procedures for selling fibre services to consumers and make sure it does not dupe customers. The operator made the statement to consumer organisation Consumentenbond and consumer programme Kassa which aired a programme in March showing dubious door-to-door selling practices for fibre services at Vodafone NL. The consumer organisations said Vodafone NL went against door-to-door selling rules and that the concluded contracts should be declared void and invalid. Vodafone Home (Thuis) has been selling triple play services (TV, telephony and internet) since

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Internet
Companies: Consumentenbond / Reggefiber / VodafoneZiggo
Countries: Netherlands
::: add a comment
This article is part of dossier

Fibre


Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Vodafone relaunches DSL services in Netherlands

Published 03 Sep 2014 10:20 CET | Netherlands
Vodafone Netherlands has relaunched its DSL packages. The offer was withdrawn in early 2014, while the company still provides ...

Dutch regulator tells FTTH providers to improve contracts

Published 19 Dec 2013 15:31 CET | Netherlands
The Dutch regulator ACM has told FTTH service providers to improve the information they provide to customers and clarify contract ...

Vodafone NL Q4: negative impact of Red, regulation limited

Published 23 May 2013 15:46 CET | Netherlands
Vodafone Group has announced its results for the fiscal year and fourth quarter to March. Vodafone Netherlands reported revenues ...

Vodafone NL FY revenues hurt by lower MTRs

Published 21 May 2013 09:24 CET | Netherlands
Vodafone Netherlands reported operating revenues for its fiscal full year to end March down 2.7 percent to EUR 1.9 billion. ...

Consuwijzer explains all about FTTH selling methods

Published 19 Apr 2013 09:07 CET | Netherlands
Dutch consumer guide site ConsuWijzer has created an information page about the sale of FTTH services. The site, which operates ...

Vodafone NL takes extra measures against high data costs

Published 08 Apr 2013 09:14 CET | Netherlands
Vodafone Netherlands wants to make it more difficult for customers to unknowingly rack up expenses when roaming abroad, director ...

Vodafone biedt glasvezelklanten verbeterde contracten

Published 25 Mar 2013 09:15 CET | Netherlands
Vodafone Nederland gaat het verkoopproces van zijn glasvezeldiensten aan consumenten aanpassen en de door de gebruikte ...

Vodafone NL admits errors with some fibre subscriptions

Published 18 Mar 2013 10:54 CET | Netherlands
Vodafone Netherlands admitted to consumer programme Kassa that mistakes were made in the sale of subscriptions for services over ...





Calendar   /   Industry Events

10 Aug Ceva Q2
10 Aug Synchronoss Q2
10 Aug ON Semiconductor Q2 2020
10 Aug Pixelworks Q2 2020
10 Aug Avaya fiscal Q3
10 Aug Gogo Q2 2020
10 Aug Sohu Q2 2020
11 Aug Lumentum fiscal Q4
11 Aug Zoom Telephonics Q2 2020
11 Aug NTT fiscal Q1
11 Aug Rakuten Group Q2
11 Aug Radcom Q2 2020
11 Aug Viavi fiscal Q4
12 Aug Tecnotree H1 2020
12 Aug Freenet Q2 2020
12 Aug Tencent Q2 2020
12 Aug Cisco fiscal Q4
12 Aug China Unicom Q2 2020
13 Aug iQiyi Q2 2020
13 Aug 1&1 Drillisch Q2 2020
13 Aug Teleste Q2 2020
13 Aug RTL Group Q2 2020
13 Aug China Mobile H1 2020
13 Aug Teleste Q2 2020
13 Aug United Internet H1 2020
13 Aug Singtel fiscal Q1
13 Aug Deutsche Telekom Q2 2020
13 Aug Swisscom Q2 2020
13 Aug Telstra FY results
14 Aug TDC Q2 results
::: More Calendar Items