0
Wireless

Vodafone Spain to charge for more call centre services

Monday 19 June 2017 | 13:58 CET | News
Vodafone Spain is to expand the list of services for which it charges EUR 2.50 if customers wish to speak by to a call centre agent by phone, reports website Xataka Movil. The operator first introduced the charge for certain basic services such as PIN and PUK consultation back in February, but starting 21 June customers calling the number 22123 will be charged for voice and data consumption information, call barring requests, SMS Premium restrictions and voice mail management.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: Vodafone Spain
Countries: Spain
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Vodafone Pass unlimited chat, music plans launched in Spain

Published 03 Jul 2017 14:21 CET | Spain
Vodafone Spain has launched two new all-you-can-eat data offers giving subscribers access to unlimited chat and music around a ...

Vodafone Spain offers traffic app Coyote free for 1 year

Published 30 Jun 2017 14:46 CET | Spain
Vodafone Spain has announced that subscribers to its Vodafone Red and One packages will be offered one year's free subscription ...

Vodafone launches 700 Mbps 4.5G service in Madrid, Salamanca

Published 27 Jun 2017 13:46 CET | Spain
Vodafone Spain has launched a commercial service offering download speeds of up to 700 Mbps and upload speeds of 150Mbps using ...

Vodafone Spain increases pay-TV footprint to 18 mln homes

Published 05 Jun 2017 14:14 CET | Spain
Vodafone Spain TV is now available in 18 million homes throughout the country after the company activated the final phase of its ...

Vodafone Spain service revenues up 1.3%, EBITDA soars 8.8%

Published 16 May 2017 09:27 CET | Spain
Vodafone Spain reported service revenues of EUR 1.11 billion in its fiscal fourth quarter to March, up 1.3 percent year on year ...

Vodafone Spain hikes prices, adds data, zero-rated WhatsApp

Published 01 Mar 2017 15:16 CET | Spain
Vodafone Spain has announced a major revamp of its postpay mobile and convergent tariffs, adding mobile data and introducing ...

Vodafone Spain to charge EUR 2.50 to speak to agents

Published 03 Feb 2017 12:15 CET | Spain
Vodafone Spain is to start charging customers a set fee of EUR 2.50 for requesting basic services from call centre agents rather ...