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Wireless

Vodafone UK announces customer service hires, AI chatbot

Wednesday 12 April 2017 | 17:05 CET | News
Vodafone UK has launched the first phase of its new campaign, marking its new roaming policies, and the launch of its new flexible upgrades and monthly plans. In addition, the operator has brought out new products for small (and large) entrepreneurs, introduced its new TOBi artificial intelligence (AI) chatbot for online queries, and said it is boosting its UK call centre staff with thousands of new hires. CEO Nick Jeffery said the changes come on the back of customer comments.

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Categories: Mobile & Wireless
Companies: Vodafone UK
Countries: United Kingdom
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