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Vodafone UK delivers new call centre system for UCAS

Wednesday 23 August 2017 | 21:08 CET | News
Working in partnership with Vodafone UK, the Universities and Colleges Admissions Service (UCAS) handled more than 16,000 calls on A-level results day on 17 August. Vodafone delivered a new cloud-based call centre system on its fixed network, in partnership with Content Guru, allowing UCAS to integrate call routing with its e-mail, web chat, SMS and social media platforms. 

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Categories: Fixed
Companies: Vodafone UK
Countries: United Kingdom
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