Vodafone, Ziggo win Dutch govt communication contracts

Monday 17 July 2017 | 10:54 CET | News
Vodafone has renewed its contract to provide mobile services for the Dutch national government. The company won the latest tender for the multi-year contract. The government uses around 180,000 mobile devices, and around 60,000 are exclusively data devices. 

Vodafone's fixed arm Ziggo also won a state contract to provide information service lines. These are freephone numbers to contact the national tax service and obtain general government information. 

The two numbers see a high volume of calls and require high reliability. In the past two years they received 16-18 million calls. However, the state expects a fall in traffic in the coming years, as people turn more to other communication channels such as email and messaging services. The Ziggo contract comes with an initial six-month migration period and then runs for another three years, with options for extension up to three more years. 

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