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Wireless

Voicemail left on, but few consumers actively use it

Monday 14 March 2016 | 13:03 CET | News
Almost all Dutch mobile providers offer voicemail as standard for both prepaid and postpaid customers. Customers who don't want to use the voicemail must de-activate it. Research by the Telecompaper Consumer Panel in January for GSM Helpdesk found that only 20 percent have turned the voicemail service off. Less than half (47%) said they listen to voicemail when receiving messages. 

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Categories: Mobile & Wireless
Companies: Telecompaper
Countries: Netherlands
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Published 25 Mar 2014 08:32 CET | Netherlands
Get insight into customer usage and behaviour in the Netherlands with the Telecompaper Consumer Insights panel. Every six months ...





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