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General

Wind Tre to use IBM Watson for AI-powered customer care

Friday 5 October 2018 | 10:50 CET | News
Italian operator Wind Tre has signed an agreement with IBM Italia for the development of Artificial Intelligence-powered solutions for its customer services system. Under the terms of the deal, Wind Tre staff will begin using Watson, IBM's cognitive services platform, as well as IBM Cloud to improve customer interaction, technological operations and business management processes.

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Categories: General
Companies: IBM / Wind Tre
Countries: Italy
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