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Wireless

Wireless router satisfaction declines as bandwidth demand increases

Wednesday 30 October 2019 | 14:53 CET | News
Overall customer satisfaction with wireless routers fell 6 points (on a 1,000-point scale) from 2018, driven by declines in reliability and speed factors, according to data from J.D. Power. The 10 factors measured in the 2019 report include (in order of importance): Wi-Fi range; reliability; speed of upload/download; restore connection easily; security functionalities; price; ease of set-up; variety of features; intuitive user interface; and customer service.

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Categories: Mobile & Wireless
Companies: Asus / D-Link / TP-Link
Countries: World
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