Ziggo told to allow customers to use own modem

Monday 10 May 2021 | 16:07 CET | News
Ziggo must make it possible for customers to use their own modem for its internet services, according to a binding decision by the telecom industry disputes commission. A Ziggo customer went to the independent panel with a complaint and published the resulting decision on the Ziggo customer forum. VodafoneZiggo and the ACM have not yet responded to the decision. 

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Categories: Fixed
Companies: ACM / VodafoneZiggo / Ziggo
Countries: Netherlands
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