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Zitius improves Net Promoter Score in 2017

Monday 22 January 2018 | 14:10 CET | News
Telia Sweden's communications operator arm, Zitius, said it improved its Net Promoter Score (NPS) in 2017. In the annual survey in its housing association and local grid segment, it improved its score by three points to eleven, from eight in 2016. Interim CEO of Zitius Olle Svensson said the company would continue working on improving its customer service.

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Categories: Fixed
Companies: Zitius
Countries: Sweden
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