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Wireless

Samsung tells customers to stop using Note 7

Monday 12 September 2016 | 09:15 CET | News
Samsung Electronics has told customers with its Galaxy Note 7 smartphone to no longer use the phone and turn it in for a new device. The company confirmed it is working with the United States Consumer Product Safety Commission (CPSC) to recall the phones after discovering battery cell issues. Tim Baxter, president of Samsung Electronics America, said the company was asking users " to power down their Galaxy Note7s and exchange them now". Replacement devices will be issued to exchange program participants upon completion of the CPSC process. In the interim, consumers can return their Note 7

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Categories: Mobile & Wireless
Companies: Samsung
Countries: World
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