Samsung to report on Note 7 investigation 23 January

News Wireless Global 20 JAN 2017
Samsung to report on Note 7 investigation 23 January
Samsung announced that it will hold a press conference in Seoul on 23 January to discuss its investigation into the faults with the Galaxy Note 7 smartphone. Samsung conducted its own investigation as well as hiring independent experts to look at why several of the phones caught fire. The incidents led to a global recall of the device last fall. Samsung said it will also discuss the new measures the company has implemented in response to the incidents.

A person familiar with the matter earlier told Reuters that Samsung's investigation concluded that the battery was the main reason some of the smartphones caught fire. The unnamed source said that Samsung was able to replicate the fires during its investigation and that the cause for the fires could not be explained by hardware design or software-related matters.

Samsung initially identified the cause of the fire as a manufacturing process problem at one of its suppliers, later identified as its affiliate Samsung SDI. However, new Note 7s with what Samsung said were safe batteries from a different supplier continued to catch fire, forcing the company to permanently halt sales of the device.

The press conference on the Note 7 comes a day before Samsung reports its quarterly results. The company's preliminary figures for Q4 showed that despite billions in costs for the recall, it's still growing sales and profits. 

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