The commitments included maintaining the viability, market value and competitiveness of Outremer prior to its sale. But during the period in which the commitments applied, Outremer’s tariffs rose by 17 to 60 percent, giving customers the opportunity to end their plans without incurring any cancellation fees. The authority writes that cancellation rates were three times higher in January 2015 than in January 2014, and constituted a reversal in Outremer’s strategy of capturing new customers though aggressive pricing.
SFR contests the authority’s analysis, arguing that the tariff increases reflected good management and did not change the competitiveness or viability of the businesses sold. The company reserves the right to appeal the decision.
