
Schiller cited a survey from research firm ChangeWave that found that around three-quarters of iPhone users say they are "very satisfied" with their device compared with around half of Android users, the WSJ said. The Apple executive said Android phones were often a "giveaway" phone, used in promotions to attract customers, Bloomberg reported.
Schiller told Reuters that Google's own research showed the vast majority of Android users were stuck on older versions of the software, and that Samsung's new phone itself may debut with a year-old operating system that will need updating. He said this fragmentation poses a problem for consumers.
He also said that Apple's internal research shows four times as many consumers are switching to iOS from Android than the other way.