Comcast and Charter have formed a 50/50 operating platform partnership focused on the creation and design of backend systems to support Comcast's Xfinity Mobile and Charter's Spectrum Mobile service. Through the agreement, Charter and Comcast will join forces to create a scalable software platform, and related backend systems, which will power each company's mobile-related customer sales and support platforms, device logistics and warehousing, and billing. The operating platform created by the partnership will serve as the systems interface for existing and any future MVNO partners.
The partnership will leverage elements of the operating platform that Comcast initially built for Xfinity Mobile, which Charter modified for its upcoming mobile product and service platform launch. Charter will initially fund the joint venture to reflect certain development costs that Comcast already made in mobile-related platforms and technology. Thereafter, the partners will equally fund their joint venture's operations. Each company will continue to maintain their own relationships with device manufacturers. In addition, all customer-facing activities including customer service, marketing, sales, pricing
The joint venture will be governed by a four-person board of directors, with two directors representing each of Comcast and Charter. The partnership will be based in Philadelphia and will use Comcast employees to support the development of the platform on behalf of both companies.
The new partnership is the result of the continuing collaboration between Comcast and Charter in the mobile space, as each company continues to develop their respective mobile brands, products, and services.
