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Genesys funding round attracts USD 580 million

Monday 6 December 2021 | 16:24 CET | News
Update: 8 December 2021 | 09:14 CET
Customer service communications platform specialist Genesys attracted USD 580 million during its last funding round. The financing was led by Salesforce Ventures and included participation from ServiceNow Ventures, Zoom Video Communications, BlackRock, D1 Capital Partners and another mutual fund manager from the West Coast. Genesys said it will use the money to strengthen its leadership in the 'Experience as a Service' market. The funding puts the valuation of Genesys at USD 21 billion. 

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[08/12/2021 09:14- Update: Corrects headline figure to USD 580 million.]


Categories: Fixed
Companies: Genesys / Salesforce / Zoom Video Communications
Countries: World
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