Malaysian operators to provide free internet offers until 31 December

News Wireless Malaysia 9 JUN 2020
Malaysian operators to provide free internet offers until 31 December
Malaysian operators Celcom Axiata, Digi Telecommunications, Maxis Berhad, U Mobile, YTL Communications, and Telekom Malaysia’s unifi brand have announced they will continue to support the rakyat’s work and learning needs in the form of new free internet services. The joint industry initiative is part of the Short-Term Economic Recovery Plan (ERP) recently announced by Malaysian Prime Minister Sri Muhyiddin Yassin.

Celcom, Digi, Maxis, U Mobile and TM will offer free 1GB Productivity Internet daily, to be used between 8:00 hours and 18:00 hours, to access a range of education, and productivity-related services from 10 June until 31 December. This replaces the free daily 1GB high-speed internet the mobile operators had offered to customers from 1 April, which ends on 9 June.

YTL extends Learn From Home Initiative

YTL Communications continues to offer their Learn From Home Initiative consisting of free SIM cards with 40GB of data to all parents with children in government schools, students and faculty of partner tertiary education institutions and, for qualified students in B40 families, free mobile phones with 120 GB of data. Additionally, YTLC will continue to provide free online education content created in collaboration with Teach for Malaysia and Universiti Kebangsaan Malaysia (UKM).

Telekom Malaysia and TIME dotcom provide additional fibre capacity for mobile operators

Telekom Malaysia and TIME dotCom are supporting mobile operators by providing additional fibre capacity to serve higher traffic demands while continuing with their respective offerings for customers during this time. 

Operators will continue to offer free and unlimited access to a range of information-related apps and services to ensure Malaysians stay updated on the latest credible news on COVID-19.

Under the free daily 1GB internet access offer for learning and productivity, all active postpaid and prepay customers of Celcom, Digi, Maxis, U Mobile and TM’s unifi can access the internet offres from their respective operators. The industry is making a range of online learning resources available to customers for free, including e-learning courses from Classruum, Udemy and SunagoLearn. All customers will also receive free access to the suite of Microsoft Office 365 applications and Zoom video conference service.

Free and zero-rated access to Gerak Malaysia, MySejahtera and MyTrace apps

All operators have zero-rated access to these three apps in support of the Government’s initiative to make travel, contact tracing and self-health assessments easier in curbing the spread of COVID-19 infections.

Free and zero-rated access to important health and news sources

The industry continues to zero rate calls to important hotline and emergency numbers, including the Ministry of Health’s (MOH) Crisis Preparedness Response Centre (CPRC), MOH state branches, identified COVID-19  screening and admitting hospitals, the MCO hotline, MOH’s and WHO’s official websites. Operators will continue to support the authorities in disseminating health, emergency, and public interest announcements via daily SMS broadcasts to customers on vital COVID-19 information. 

Additionally, all operators provide free data access to major news sources across the country. TM has also developed the stayalert.my portal to help Malaysians stay connected with the official news and updates on Covid-19; and is part of their Corporate Responsibility efforts.

Categories:

Mobile,  Internet

Companies:

U Mobile,  Time DotCom,  Telekom Malaysia,  DiGi Telecommunications,  YTL Communications,  Celcom Axiata,  Maxis

Countries:

Malaysia

Tags:

Launch, Consumer, Government policy

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