Leveraging Data and AI to Improve Customer Engagement in Telecom
Software Mind Telco Days: as the pressure to drive growth and innovation grows in the telecom industry, mobile operators are looking into technologies like data and AI to enhance customer journeys and stay ahead. This was reflected in the discussions featured at Telco Days 2025, the hybrid conference on driving telecom innovation organized by Software Mind. During this event, speakers from leading tech companies – including Deutsche Telekom, Snowflake, Alianza, Roamsys, T-Mobile Poland, Telekom Business Europe, Bloomreach, ServiceNow and Software Mind – shared strategies and solutions for increasing customer engagement and boosting telecom offerings.