ZTE Global Summit & User Congress 2026 Opens in Kuala Lumpur, Advancing from Connectivity to Digital Value Creation
MALAYSIA 9 SEP

ZTE Global Summit & User Congress 2026 Opens in Kuala Lumpur, Advancing from Connectivity to Digital Value Creation

ZTE Corporation officially opened the 15th ZTE Global Summit & User Congress under the theme "Architecting Infinity–From Connectivity to Digital Value". Co-located for the first time with the GSMA M360 ASEAN, this event marks ZTE's largest annual overseas self-hosted forum. It gathers over 500 distinguished participants, including government officials, ICT industry leaders, operator executives, innovative enterprises, and ecosystem partners, to engage in deep discussions on future network evolution, the integration of AI and digital innovation, and regional digital economic growth.

Smart Dunning: dunning that reduces churn
EUROPE 8 SEP

Smart Dunning: dunning that reduces churn

Do you automatically send overdue payments to debt collection? Failing to consider a customer's previous payment behavior—or the impact of debt collection on customer experience—can become a costly mistake in the long run. Learn how your business can benefit from Smart Dunning: a flexible and personalized dunning strategy based on data-driven insights and machine learning.

SEPA Direct Debit fraud: prevent risk without hurting the customer experience
EUROPE 1 SEP

SEPA Direct Debit fraud: prevent risk without hurting the customer experience

For a telecom or broadband operator billing across Europe, SEPA Direct Debit is the natural way to collect a monthly subscription. It is cheap, it is automated, and in markets like the Netherlands, where automatische incasso is how most recurring bills are paid, it is simply what customers expect. But compared with a straightforward bank transfer, it carries a specific exposure: the payer can recall the money after it has been collected. That single feature sits behind most of what gets called direct debit fraud.

What happens when the payment stops stalling?
GLOBAL 21 AUG

What happens when the payment stops stalling?

Customer support has a design problem. Not in how it looks, but in how it works. Every ticket system, every phone queue, every chatbot is built around the same assumption: wait for the customer to have a problem, then try to solve it.

The margin telco still controls
EUROPE 4 AUG

The margin telco still controls

Operators have spent a decade competing on price and network. The one monthly interaction with every customer has barely changed. That is starting to look like a missed opportunity.

SCION: redesigning network security
GLOBAL 29 JUL

SCION: redesigning network security

Next to winner Integer, three more parties participated in the Telecom Insights Innovation Awards: Scion, Multibel and Phonecam. 

Seamless Fiber Registration as a Strategic Advantage
EUROPE 29 JUL

Seamless Fiber Registration as a Strategic Advantage

How to close the gaps between plan and as-built in constructing fiber networks and running them leaner and more profitably.

Telco's value problem: Nearly 50% customers question what they pay for
GLOBAL 23 JUL

Telco's value problem: Nearly 50% customers question what they pay for

Here's what the Simon-Kucher Global Telecom Study 2026 data says. 

Carrier-Grade CPE Management at Scale: Engineering Confidence for Tier-1 Networks
GLOBAL 9 JUL

Carrier-Grade CPE Management at Scale: Engineering Confidence for Tier-1 Networks

In large-scale broadband environments, device management is no longer an operational afterthought. For international operators managing multi-million CPE estates, it directly affects service stability, risk exposure, cost-to-serve, and long-term scalability.

Smart fiber network management delivers ROI faster and longer
EUROPE 6 JUL

Smart fiber network management delivers ROI faster and longer

There is enormous pressure on new fiber optic networks to reach profitably as early as possible and last for the long term. The large capital outlays that need to generate solid returns for decades into the future are challenging network owners to find smart ways to manage their fiber networks efficiently. A new whitepaper from Speer IT explains how network owners can take advantage of smart network management platforms to accelerate and protect ROI over the network lifetime.

The Hidden Backbone of Broadband: Why Every ISP Needs an Auto Configuration Server
GLOBAL 1 JUL

The Hidden Backbone of Broadband: Why Every ISP Needs an Auto Configuration Server

A customer calls support because "the Wi-Fi is broken." The symptoms are familiar: buffering video, unstable VoIP, a smart TV that keeps dropping off the network, a work laptop stuck on a congested band. What's less obvious is how often the root cause isn't the access network at all. Instead, it's configuration drift in a gateway, firmware diversity across a mixed CPE estate, or a home setup that's "mostly fine" until peak time. Multiply this by tens of thousands of households (or millions), and support becomes a treadmill.

The Challenges Telecom Needs to Tackle – Before AI
GLOBAL 10 APR

The Challenges Telecom Needs to Tackle – Before AI

While the telecom industry is rightly devoting energy and resources to AI innovations, there are telecom fundamentals that need to be dealt with first, before turning to emerging technologies. That means improving OSS and BSS, optimizing cloud operations, accelerating transformations and integrating smart roaming strategies. Along with helping operators reduce costs, monetize new services, enhance customer service and strengthen security, addressing these core issues will help lay the groundwork for AI transformations.

EUROPE 2 APR

Cellnex: enabling resilient connectivity across Europe

Cellnex is Europe's largest telecommunications towers and infrastructures operator, enabling operators to access a wide network of telecommunications infrastructures on a shared-use basis, and thus helping to reduce access barriers and to improve services in the most remote areas. 

GLOBAL 25 MRT

Hong Kong Science and Technology Parks Corporation debuts at startup-focused 4YFN

The Hong Kong Science and Technology Parks Corporation (HKSTP) has made its debut at 4 Years From Now (4YFN), the startup-focused platform held alongside Mobile World Congress, highlighting Hong Kong's growing ambitions to bring its technology ecosystem onto the global stage. HKSTP continues to strengthen its collaboration with the Hong Kong Trade Development Council (HKTDC) to support Hong Kong technology companies in expanding internationally. Through the joint organisation of the Hong Kong Tech Pavilion, the partnership creates opportunities for local innovators to connect with investors, partners, and markets from around the world.

GLOBAL 23 MRT

Fortinet: We are ahead of the cybercriminal

Fortinet drives cybersecurity innovation and the convergence of networking and security. With more than 50 integrated enterprise-grade products, the company says it secures people, devices, and data worldwide. A lot of customers rely on its widely deployed and validated solutions.

GLOBAL 18 MRT

Migrating from open-source ACS: why, when, and how?

In the early days of broadband operations, an open-source Auto Configuration Server (ACS) often feels like a sensible solution. It is flexible, cost-effective, and engineering teams can adapt it to their specific needs. For smaller ISPs or teams building their first device management environment, open-source ACS platforms offer a practical way to implement TR-069 workflows and automate basic CPE provisioning. Many operators still begin their journey this way.

GLOBAL 13 MRT

Hong Kong Tech Delegation expands its market presence at MWC

Following its successful participation last year, the Hong Kong Science and Technology Parks Corporation (HKSTP) has returned to Mobile World Congress 2026 in Barcelona. Together with the Hong Kong Trade Development Council (HKTDC), the delegation is showcasing 20 Hong Kong technology companies and institutions.

EUROPE 13 MRT

Fiber Network Digital Twinning: Why Accurate Data is So Critical

When managing telco fiber networks is your core business, you need to rely on the accuracy of your network data. This is especially true when you need to deliver service fast. Unresolved data errors in your fiber network can lead to operational chaos, and some very unhappy customers.

EUROPE 6 MRT

Hong Kong Tech Innovators Showcases Research-to-Market Strength, Unlocks New Partnership Opportunities in Europe

Hong Kong Science and Technology Parks Corporation (HKSTP), in collaboration with Hong Kong Trade Development Council (HKTDC), led a delegation of 20 local innovation and technology (I&T) companies and institutions to Barcelona, Spain, concluding a highly successful participation at the world's premier connectivity event—Mobile World Congress (MWC), and debuted at the startup-centric stage—4 Years From Now (4YFN) 2026. This participation has enabled local tech firms to access markets overseas, showcasing their strengths in research and development (R&D), and demonstrating the city's role as a leading international I&T hub.

EUROPE 27 FEB

Radarxense Contributes to 6G JCAS Development at Mobile World Congress Barcelona

Radarxense, a specialist in energy-efficient radar-based traffic monitoring solutions, will participate in the Mobile World Congress (MWC) in Barcelona as part of its involvement in the FNS 6G Consortium. The company plays an active role in supporting the development of future 6G Joint Communication and Sensing (JCAS) applications by providing high-accuracy ground truth measurement data for validation purposes.

GLOBAL 23 FEB

How everyday households can make safer, smarter choices for AI

AI is no longer something we actively "log into" or consciously or unconsciously decide to use. It is already part of everyday life and connectivity, operating quietly in the background. AI helps Wi-Fi run smoothly, powers smart home devices such as speakers and cameras, filters content, and manages security threats. For many families, AI is shaping how adults and children experience the internet, often without them even realizing it.

EUROPE 20 FEB

Profit from the biggest customer opportunity: Greener Tech

Sustainability has become a strategic priority for technology and telecom companies worldwide. Customers, regulators, and investors increasingly expect tangible action on circularity and environmental impact. Yet for many organisations, translating sustainability ambitions into scalable, commercially viable initiatives remains a challenge. At MWC Barcelona 2026, Dutch social enterprise Closing the Loop will demonstrate how circular action can be embedded directly into existing business models at the Netherlands Pavilion.

EUROPE 17 FEB

Securing the entire home fiber journey: why the last meter is strategic

For years, broadband security has been discussed primarily in terms of network infrastructure: core resilience, access network protection, and compliance at scale. Yet from the consumer's perspective, security does not stop at the fiber handover point. It starts and is tested inside the home.

GLOBAL 17 FEB

Leia Inc. enables immersive mobile experiences at the Netherlands Pavilion during MWC Barcelona 2026

Immersive digital experiences have traditionally relied on specialized hardware such as VR headsets, creating friction for widespread adoption. Leia is taking a different approach: enabling depth-rich, spatial experiences on the devices people already use every day.

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