Mexico’s consumer protection agency Profeco has filed a lawsuit against fixed-line operator Telmex for making illegal charges. According to Rafael Ochoa, a legal expert at the federal prosecutor's office for the consumer (Profeco), Telmex had made unwarranted charges for a privacy service and Profeco had filed the suit with a federal civil court in Mexico City, Reuters reports.
Profeco took the step after noticing that Telmex was charging users around MXN 10.40 per month for a data protection service that was a constitutional right, said Ochoa. It is unclear how many customers can join the suit and how much Telmex might be liable for, he added. "There's still not a precise estimate," Ochoa said, noting the period under scrutiny began in March 2012. He added that he expected a judge to rule on the case in around six months.
