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Broadband

Telefonica fined EUR 5 mln over 'false alerts' in ULL market

Wednesday 4 January 2017 | 10:38 CET | News
Telefonica has received another major regulatory fine in Spain, of EUR 5 million for what the regulator CNMC called "serious infringements" in the local loop market. In the period 01 January 2014 to 31 October 2015, the CNMC found that Telefonica was incorrectly labeling technical complaints from alternative operators using its local loop network as 'false alerts' and subsequently applying penalties to the operators. However, Telefonica did not sufficiently investigate the complaints and between 53.8 and 78.2 percent of those labelled as false may have been incorrectly so designated, the CNMC

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Categories: Fixed
Companies: Telefonica
Countries: Spain
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