0
Wireless

Vodafone Italia, Wind Tre fined over EUR 10 mln for consumer code breaches

Monday 9 December 2019 | 08:59 CET | News
Italian antitrust watchdog AGCM has fined the operators Vodafone Italia and Wind Tre a total of over EUR 10 million for breaching the country's consumer code in their 'winback' offers launched to persuade former customers to return. Vodafone and Wind Tre were fined EUR 6 million and EUR 4.3 million respectively for infringements including the failure to provide clear and immediate information on the 'personalised' winback offers for customers sent mainly via SMS. The watchdog said the offers only indicated the basic conditions of the proposed plan (cost and data) while omitting any additional

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Categories: Mobile & Wireless
Companies: Vodafone Italia / Wind Tre
Countries: Italy
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Italy fines Apple EUR 10 million for 'misleading' water resistance claims

Published 30 Nov 2020 09:23 CET | Italy
Italian antitrust watchdog AGCM has fined Apple EUR 10 million for using "misleading and aggressive" commercial practices to sell ...

Vodafone Italia tempting former clients with 50GB plan for EUR 7 a month

Published 21 Apr 2020 10:27 CET | Italy
Vodafone Italia has launched a new 'winback' promotion called Vodafone Special 50 Digital Edition to persuade former customers to ...

Italian court upholds Wind Tre's EUR 4.5 mln misleading advertising fine

Published 04 Feb 2020 09:52 CET | Italy
The Regional Administrative Court of Lazio, the main Italian administrative court of first instance, has rejected Wind Tre's ...

Vodafone Italia launches new 4G home offer with 100GB a month

Published 17 Jan 2020 09:58 CET | Italy
Vodafone Italia has revamped its Vodafone Casa 4G service, doubling the monthly bundled data at no extra charge, reports Mondo ...

TIM fined EUR 4.8 mln over 'winback' practices and unsolicited services

Published 14 Jan 2020 10:18 CET | Italy
Italian antitrust watchdog AGCM has fined Telecom Italia (TIM) a total of EUR 4.8 million for breaching the country's consumer ...

AGCM to probe TIM, Vodafone, Wind Tre foreign IBAN discrimination

Published 08 Jan 2020 09:16 CET | Italy
Italian antitrust watchdog AGCM has launched a new investigation into the billing practices of Telecom Italia (TIM), Wind Tre and ...

Vodafone Italia offering 50GB, unlimited calls prepay plan for EUR 7

Published 16 Dec 2019 09:35 CET | Italy
Vodafone Italia has launched a new offer aimed at prepay users porting their number from certain operators, reports Mondo Mobile ...

AGCM to probe TIM, Vodafone, Wind Tre maritime roaming practices

Published 05 Dec 2019 13:58 CET | Italy
Italian antitrust watchdog AGCM has launched a preliminary investigation into the unsolicited activation of maritime roaming ...

AGCM green lights F2i's acquisition of TIM's Persidera unit with conditions

Published 15 Nov 2019 09:43 CET | Italy
Italian antitrust watchdog AGCM has conditionally approved the purchase of Telecom Italia's broadcasting unit Persidera by ...

TIM, Vodafone, Wind Tre and Fastweb fined over misleading fibre advertising

Published 06 Aug 2019 09:34 CET | Italy
Italian antitrust watchdog AGCM has fined the operators Telecom Italia (TIM), Vodafone, Wind Tre and Fastweb a total of EUR ...

Italy fines Facebook EUR 1 mln for Cambridge Analytica data leak

Published 01 Jul 2019 10:55 CET | Italy
Italy's data protection authority, Garante Privacy, has fined Facebook a total of EUR 1 million for alleged breaches of the ...

Sky Italia fined EUR 2.4 mln for football package breach

Published 27 May 2019 13:56 CET | Italy
Italian communications regulator Agcom has fined Sky Italia a total of EUR 2.4 million for failing to adequately inform users ...

Italy's Wind Tre fined EUR 406,000 for out of bundle data costs

Published 22 Mar 2019 09:33 CET | Italy
Italy's communications watchdog Agcom has fined Wind Tre a total of EUR 406,000 for a number of breaches concerning the ...

Vodafone Italia cautioned over fibre advertising

Published 12 Mar 2019 10:48 CET | Italy
Italy's antitrust regulator AGCM has initiated proceedings leading to a possible fine against Vodafone Italia for allegedly using ...

Italy's Agcom approves use of colour-coded fibre labels

Published 05 Mar 2019 10:25 CET | Italy
Italian communications regulator Agcom has approved a resolution requiring operators to use colour-coded labels when advertising ...