Zoom announced that paying customers will be able to choose from 18 April from which data centre they want their traffic over the videoconferencing platform routed. Users will be able to opt in or out of data centre regions. The company said the new feature was aimed at giving customers more control over their data and the service. Zoom Conference Room Connectors (CRCs) in disabled regions will not be allowed to connect to meetings or webinars.
The default region, where a customer’s count is provisioned, will be locked. Free users will be locked to their default region, which for most is the US. Zoom highlighted however that the data of free users outside of China will never be routed through China.
The company’s data centres are currently grouped into a number of regions, namely the US, Canada, Europe, India, Australia, China, Latin America, and Japan/Hong Kong.
Users based in China will have to opt for a China data centre by 25 April.
Zoom has faced increased security concerns as use of the platform exploded across the world following lockdowns due the coronavirus (covid-19) pandemic. Some users have been concerned about the company's use of traffic routing through China, which could expose the platform to interference from Chinese state authorities. Zoom's user numbers passed 200 million per day in early April.
