0
Broadband

WhatsApp to develop more shopping and hosting features for business users

Friday 23 October 2020 | 13:46 CET | News
WhatsApp announced plans to upgrade its messaging services for businesses, saying the covid-19 pandemic has shown a need for a fast and efficient way to talk to customers and conduct sales. The company noted that 175 million people message a WhatsApp business account every day. WhatsApp will in particular focus on new shopping options and Facebook hosting services for business customers and will start charging for some of the services it provides to businesses using its messaging platform. 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Internet / Mobile & Wireless
Companies: Facebook / WhatsApp
Countries: World
::: add a comment
This article is part of dossier

Coronavirus


Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Facebook acquires Kustomer CRM platform

Published 01 Dec 2020 08:31 CET | World
Facebook said it reached an agreement to acquire Kustomer, an omnichannel CRM platform that enables businesses to manage customer ...

WhatsApp launches new shopping button

Published 10 Nov 2020 13:14 CET | World
WhatsApp, which last month said it wanted to make its messaging service better for businesses, has added a new shopping button on ...

WhatsApp launches money transfers in India

Published 06 Nov 2020 12:05 CET | India
Facebook said WhatsApp has started supporting money transfers in India. A new WhatsApp feature lets people send money to a family ...

WhatsApp introduces disappearing messages

Published 05 Nov 2020 10:34 CET | World
WhatsApp has started offering disappearing messages. When the option is turned on, new messages sent to a chat will disappear ...

Weekly news summary: DoJ vs Google, more IPOs, Quibi quits while Salto launches

Published 26 Oct 2020 10:53 CET | World
Last week's news saw the US justice department bring charges against Google for abusing its dominant market position. In other ...

Facebook creates Facebook Shop to increase e-commerce in app

Published 26 Aug 2020 10:01 CET | United States
Facebook has set up a new place for people to shop within the Facebook App. At the same time, the company has created new tools ...

WhatsApp Business introduces QR codes to trigger chats

Published 10 Jul 2020 09:12 CET | World
Facebook-owned messaging app WhatsApp has announced the launch of two new features designed to help businesses with an official ...

Facebook expands in e-commerce with new shopfront offer

Published 20 May 2020 08:47 CET | World
Facebook is expanding into e-commerce with the launch of a new shopfront feature on the social network and Instagram. Businesses ...

Facebook reports jump in messaging, softer ad revenues in countries hit by Covid-19

Published 25 Mar 2020 08:45 CET | World
Facebook said it's seen an increase in usage of its services during the coronavirus crisis, especially in hard-hit countries such ...

WhatsApp launches coronavirus info hub with WHO and UN, donates USD 1 mln to fact-checking network

Published 18 Mar 2020 13:07 CET | World
The WhatsApp messaging application has announced the launch of a service with the World Health Organisation (WHO) and United ...

WhatsApp introduces catalogs for small businesses

Published 07 Nov 2019 17:09 CET | World
WhatsApp added a catalogs feature to its WhatsApp Business app to allow small businesses to present their products and services ...